Smart buildings have become increasingly popular with commercial property owners and tenants in Cape Town and beyond – and hackers have taken notice.

Smart building managers around the world are scrambling to protect their premises from cyber-attacks launched by hackers against the very technology they rely on to keep their buildings running. If you’re concerned about data security and breaches in your smart building, here are the facts you need to know.

New technology brings a new set of security concerns

The advent of smart buildings, with their facilities carefully controlled by smart technology, has been a game-changer for commercial property managers.

Computers now monitor and control almost everything from lighting and aircon to access control, parking and security, which means that managers and maintenance staff now enjoy a more streamlined experience at work.

With the ease and benefits that smart buildings bring, there are also new challenges and threats to consider. One of these is cybersecurity – and it’s not just about preventing phishing scams.

Don’t let your building get hijacked

One of the best-known online crimes of recent years is the so-called ransomware attack, where hackers essentially take over a company’s website or computer system and demand large amounts of money from the owner.

A well-executed hack of a smart building could have similarly disruptive results, with the building’s essential services being compromised. A large-scale data breach could also have serious implications for building owners and users, especially if personal information such as full names, ID numbers and vehicle information from the building’s parking system is compromised.

Your IT policy is your best defence

To keep your smart building running in the face of malware and cyber-attacks, it’s essential to have a solid IT policy in place.

  • Anti-spyware and malware software should be installed on all computers used in the building – especially the servers controlling vital building functions.
  • All building amenities should have a manual override that will allow maintenance staff to take back control of the building in the event of a cyber attack,
  • An IT professional should be involved in the design, setup and monitoring of the building’s cybersecurity. Regular updates will be needed to stay one step ahead of the hackers.

Well managed smart buildings are the workplaces of the future. Our portfolio of commercial property contains some of the most advanced office space in Cape Town.

To find out more, contact the Commercial Space team today.